Re: Power Alerts Welcome Message Advisory
For Release: On Receipt
End Date: Indefinite
The Guam Power Authority issues an advisory regarding “Welcome” text message from the Authority’s “Power Alerts” applications toll free number (855.252.9998).
Today, 17 September 2020, at approximately 9:00 a.m., GPA’s Power Alerts system sent out an additional “Welcome” text message to customers. After the initial launch, GPA was notified that some local cellular networks became overloaded. GPA worked with local carriers to resolve the issue and will have the system send out the welcome messages again. This will ensure every customer receives it and is able to interact with the Authority via Power Alerts.
If you already received the “Welcome” text message, you may ignore it as you are already enrolled. If this is the first time you are receiving it, please confirm your service address by following the steps indicated on your mobile phone. It is recommended that you save the toll free number (855.252.9998) as “Power Alerts” on your mobile device
For more information, visit PowerAlerts.guampowerauthority.com or call GPA Customer Service at 647-5787/8/9.
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