< Close

December 9, 2019


The Guam Power Authority has scheduled an outreach meeting for stakeholders on two proposed resolutions brought before the Consolidated Commission on Utilities (CCU).  The first resolution is Resolution No. 2019-19 relative to Authorizing Management to Require All Future Net Metering Solar PV and Wind Turbine Systems to also have Frequency Control Capability or Energy Storage System (ESS) in Order to be tied into Island Wide Power System Grid.

The second resolution is Resolution No. 2019-20 relative to Authorizing Management of the Guam Power Authority to file a revision to the Interim Net Metering Rider Addressing Excess Net Energy Metering (NEM) Credits to the Public Utilities Commission.

Date:               9 January 2020
Time:              5:30 p.m. – 7:30 p.m.
Location:        CCU Conference Room, 3rd Floor, Gloria B. Nelson Public Service Building, Rte. 15, Mangilao

Individuals requiring special accommodations, auxiliary aids or services, may contact Lou Sablan at 648-3002.

The public may view the proposed resolutions on the Guam Power Authority website as well as the General Manager’s presentations on the subject.
# # # # #

Note:  This information is also posted on the Guam Power Authority Facebook page.


November 19, 2019

Lane Closure Advisory Notice for areas of Nimitz Hill

Re:                              Lane Closure Advisory Notice
For Release:               On Receipt
End Date:                  20 November 2019 @ 2:00 p.m.

The Guam Power Authority announces lane closure advisory notice is issued for the following areas on the dates & times noted:

Location:      Route 6 from Joint Region Marianas location towards Libugon Vista Point
                       overlook area towards on Nimitz Hill.

Date:             Wedneday, 20 November 2019

Time:            9:00 a.m. to 2:00 p.m.

Reason:         GPA line crews will be clearing vegetation off overhead lines to improve reliability of power system.

The lane closure advisory notice is necessary as a safety precaution to line crews as work is completed.  Your patience and understanding is most appreciated.
# # # # #

November 6, 2019


The Guam Power Authority (GPA) has earned a Smart Energy Provider (SEP) designation from the American Public Power Association (APPA) for demonstrating commitment to and proficiency in energy efficiency, distributed generation, and environmental initiatives that support a goal of providing low-cost, quality, safe, and reliable electric service. The designation was announced on October 29, 2019, by Chris Van Dokkumburg, Planning Analyst at Holland Board of Public Works and Chair of the Energy Services Committee, in Michigan at the APPA annual Customer Connections Conference held in New Orleans, Louisiana.

The SEP designation, which lasts for two years (December 1st, 2019 to November 30th, 2021) recognizes public power utilities for demonstrating leading practices in four key disciplines: smart energy program structure; energy efficiency and distributed energy programs; environmental and sustainability initiatives; and the customer experience. This is the first year the Association has offered the SEP designation. GPA is one of 67 receiving the inaugural SEP designation award amongst over 2,000 public power utilities nationwide.

“This designation highlights utilities that are really stepping up to deliver their customers top-notch programs and services,” said Van Dokkumburg. “These utilities are going beyond ‘keeping the lights on,’ and their communities should be proud.”

“We’re honored to be recognized for our efforts to support responsible energy use,” said John M. Benavente, GPA General Manager. “Our customers and the entire community of Guam benefit from GPA’s programs that we offer that help our customers save money and reduce our collective footprint on the environment. It’s encouraging to be recognized as a best-of-breed utility when it comes to smart energy,” concluded Benavente.

GPA Team who contributed to GPA’s Smart Energy Provider designation from the American Public Power Association are shown above (L-R):  GPA Team who contributed to GPA’s Smart Energy Provider designation from the American Public Power Association are shown above (L-R): Front row L-R:  Maria Paz, Special Projects Engineer, Martin Ogo, GIS Analyst III, John Benavente, General Manager, P.E., and Bea Davis, Administrative Officer.  2nd row:  Drake Torres, Engineer Aide III, Kristy Cuenca, Engineer III, P.E., Victor Torres, Engineer II, Alex Solomon, Engineer III, Tim Muna, GIS Analyst II; and 3rd row L-R:  Nanette Alger, Engineer III, Bart Perez, Engineer III, Harvey Camacho, Management Analyst I, and Roel Cahinhinan. Special Projects Engineer.

Not shown in photo:  John J. Cruz, Jr. P.E., GPA Assistant General Manager of Engineering & Technical Services and Jennifer G. Sablan, P.E., GPA Manager of Strategic Planning & Operations Research Division.
# # # # #

Editor’s note:  This information may be viewed at guampowerauthority.com or on GPA’s Facebook page.

October 29, 2019


In observance of All Soul’s Day, our Main Fadian Mangilao Office & Hagåtña Satellite within the Julale Shopping Center will be closed on Friday, November 1, 2019.  The GPWA Upper Tumon Office will be open Friday, November 1, 2019 from 9 a.m. to 1 p.m. and closed on Saturday, November 2, 2019
# # # #

October 17, 2019

PayGPA, MyEnergyGuam and Mobile App offline for maintenance

On Saturday, October 19, 2019 from 2:00 p.m. to 7:00 p.m., the following services will be offline for maintenance:

  • Paygpa.com (online payment portal)
  • GPA Mobile Payment App
  • Interactive Voice Response (IVR) Phone Payment
  • MyEnergyGuam.com (energy usage site)
Online services and IVR phone payments will resume after 7:00 p.m.
 # #  # #

September 26, 2019

GPA Launches Tumon Bay Underground Project

Beginning in October 2019, Guam Power Authority crews will begin work on GPA’s Tumon Bay Lateral Underground Conversion Project designed to upgrade and convert existing overhead laterals (power lines) along San Vitores Road to an underground system. The project will not impact rates, result in improved power quality to customers; and will contribute to more efficient and expedient power restoration following storms or disasters.

“This project will provide an underground system that will remain intact in the event of a typhoon, consequently improving restoration efforts for this area.,” stated John Benavente, P.E., General Manager, “The project will install primary and secondary underground system to five sites along San Vitores Road in Tumon - (Fiesta Hotel Lateral, Dai Ichi Condo Site, Behind Pacific Bay Hotel, Behind DFS towards the Lotte Resort and Nikko Hotel Areas.”

The primary distribution lines will be placed underground for residential and commercial customers within the project area.  These same lines will be converted to an underground service through pad-mounted transformers.  Total estimated cost for the project is $5.2M.  The Consolidated Commission on Utilities approved the project this past January 2019 through Resolution 2019-2 to Authorize Expenditures for the Construction of the Tumon Bay Lateral Conversion Project. 

“The project funding source is GPA Revenue Bonds and the contractor is Core Tech," remarked Benavente, “The project supports improved power service reliability; and quicker recovery of the power system after a typhoon in this area, which supports Guam's economy and our entire community and people of Guam,"
 # # # # # #

August 28, 2019

Lane Closure Advisory for Talofofo 31 August 2019

Re:                              Lane Closure Advisory Notice

For Release:               On Receipt

End Date:                  31 August 2019 @ 2:30 p.m.

The Guam Power Authority announces lane closure advisory notice is issued for the following areas on the dates & times noted:

Location:        Route 4 from Tri Intersection over Talofofo Bay overlook area towards
Notre Dame High School.

Date:               Saturday, 31 August 2019

Time:              8:30 a.m. to 2:00 p.m.

Reason:          GPA line crews will be clearing vegetation off overhead lines to improve reliability of power system.

The lane closure advisory notice is necessary as a safety precaution to line crews as work is completed.  Your patience and understanding is most appreciated.
# # # # #

August 20, 2019

In a collaborative effort between the Guam Power Authority (GPA) and the Guam Department of Education (GDOE), the Bringing Energy Savings to Schools Project, or “BEST” Schools Project, was
launched on May 16, 2018.

The GPA/GDOE BEST Schools Project supports GPA’s goal to help GDOE achieve its legislative
mandate to deploy and utilize green energy. The program also provides an incentive for GDOE
to reduce its energy use and expenditures, while modernizing infrastructure and extending the
life of energy equipment with enhanced, proactive maintenance routines.  Read more on attached below and on GPA Facebook Page:

August 1, 2019


On 10 July 2019, ESRI, the international supplier of geographic information system software, web GIS and geodatabase management applications, headquartered in Redlands, California, recognized the Guam Power Authority (GPA) as the first electric distribution utility to operate business critical functions on ESRI’s Utility Network.

ESRI chose to recognize GPA’s pioneering implementation with a Special Achievement in GIS Award at the ESRI User Conference in San Diego, CA.  ESRI cited the benefits of GPA’s implementation to include:

·         The new model contains a level of detail allowing for better use of planning, engineering and operations, while supporting the GPA teams during disaster events like typhoon restoration;
·         Builds on GPA’s Smart Grid capabilities;
·         Supports the US Department of Energy’s (DOE) Grid Modernization Initiative (GMI):
o   Greater resilience to hazards of all types;
o   Improved reliability for everyday operations;
o   Enhanced security from an increasing and evolving number of threats;
o   Additional affordability to maintain our economic prosperity;
o   Superior flexibility to respond to the variability and uncertainty of conditions at one or more-time scales, including a range of energy futures;
o   Increased sustainability through energy-efficient and renewable resources.

“GPA continues to pursue and use technological advances, such as the use of Geographic Information Systems (GIS) technology, to constantly improve reliability,” said GPA General Manager John M. Benavente, P.E.

“In an isolated system such as ours, we embrace technologies that help us identify potential reliability issues in order to address them as quickly as possible, for the benefit of our customers,” Benavente concluded.

Shown above (L-R) at the ESRI User Conference on 10 July 2019 in San Diego:  Brittany Dizdar, Geospatial Solutions Senior Consultant III -Power Engineers; Rey Gatongay, GPA Computer Systems Analyst II; Antonio Gumataotao, GPA Right of Way-GIS Supervisor; Jack Dangermond, Co-founder & President – Esri (Environmental Systems Research Institute); Timothy C.S. Muna, GPA GIS Analyst III (UN Lead); and Larry Wilke, Manager of Smart Grid Integrations -Power Engineers.  Not shown in photo: Joven G. Acosta, P.E. GPA Manager of Engineering; Martin P. Ogo, GPA GIS Analyst III and Drake R. Torres, GPA Utility Engineering Aide III.                     

Lane Closure Advisory for Talofofo

Re:                              Lane Closure Notice

For Release:               On Receipt

End Date:                  3 August 2017 @ 10:00 a.m.

The Guam Power Authority announces lane closure advisory notice is issued for the following areas on the dates & times noted:

Location:         Route 4 from Tri Intersection over Talofofo Bay overlook area towards
First Beach in Ipan.

Date:               Saturday, 3 August 2019

Time:              9:00 a.m. to 10:00 a.m.

Reason:          GPA line crews will be replacing existing high pressure sodium streetlights with new LED lights.

The lane closure advisory notice is necessary as a safety precaution to line crews as work is completed.  Your patience and understanding is most appreciated.
# # # # #

July 29, 2019


The Guam Power Authority invites local businesses to attend its first annual Vendor Outreach event on 30 and 31 July 2019 from 9:00 a.m. to 11:00 a.m. at the GPWA Procurement Room located on the 1st floor of the Gloria B. Nelson Public Service Building in Fadian, Mangilao.

“The Vendor Outreach event is an opportunity for companies to update their profiles with GPA,” stated Jamie L.C. Pangelinan, Supply Management Administrator, “Companies that may have new products or professional services to offer are asked to let our buyers know.”

Those companies seeking to do business or establish a relationship with GPA are most especially encouraged to attend this outreach event.  These companies are asked to bring a copy of current Guam Business and/or Contactor License, most recent contact information as well as a descriptive narrative of their products or professional services.

“Buyers from our Procurement Division will be present to assist prospective business partners on the required documentation and procurement processes involved with procurement,” remarked Pangelinan, “This is the networking opportunity the business community is encouraged to attend.”
# # # # 

July 24, 2019


During a regular meeting with the Consolidated Commission on Utilities (CCU), the Guam Power Authority received approval to enter into two diesel fuel oil contracts with local companies.  The first is with  Mobil Oil Guam, Inc. for supply of Diesel Fuel Oil No.2 for Site Location 1 (Yigo CT and Aggreko), Site Location 3 (Piti 7) and Site Location 4 (Cabras 1&2, MEC 8&9, Manenggon Diesel Plant, and Talofofo Diesel Plant).  The aggregate cost for the two-year contract base period with Mobil Oil Guam is estimated at $113M.

The second diesel fuel oil contract is with IP&E Holdings, LLC for supply of Diesel Fuel Oil No.2 for Site Location 2 (Macheche CT and Dededo CT).  The total cost for the two-year contract base period with IP&E Holdings, LLC is estimated at $33M.

“While the aggregate contract value for all site locations is estimated at $146M, the total savings for the two year contract is estimated at $1.6M” stated John M. Benavente, P.E., General Manager, “The estimated savings is derived from the premiums or transportation costs, insurance expense etc.”

The Authority also received approval to conduct inspection and refurbishment of GPA’s bulk storage fuel tanks used to supply fuel to the Authority’s baseload units.  Upon completion of the inspection and refurbishment of the bulk storage fuel tanks, they will be utilized to store ULSD fuel to supply Piti Power Plant 7 and upon ULSD conversion for MEC Plants 8 and 9 and the proposed 180 MW power plant.

A sole qualified bidder submitted a bid for GPA’s consideration and an evaluation committee has determined Tristar Agility to be the responsible and responsive bidder at a cost of $8.9M.

“With CCU approval, all three contracts will be forwarded to the Public Utilities Commission for review and final approval,” remarked Benavente, “Both play significant roles with the Authority’s plans to reduce costs, prepare for the new efficient power plant and set the stage for more renewables in our near future.
# # # # #

July 12, 2019

GPA Fiscal Year 2018 Citizen-Centric Report

Here is the four-page .pdf of the GPA Fiscal Year 2018 Citizen-Centric Report.

For additional information, contact
Patricia L. Diego
Guam Power Authority|Communications-PIO Office
Aturidåt Ilektresedåt Guåhan
Gloria B. Nelson Public Service Building
688 Route 15
Mangilao, Guam 96913
671 648-3226 

July 4, 2019

Advisory to The Public - Power Utility Disconnection Phone Scam

Re: Power Utility Disconnection Phone Scam
For Release: On Receipt
End Date: Wednesday, 10 July 2019 @ 11:59pm


The Guam Power Authority (GPA) has received multiple reports from GPA customers/island restaurants of their receiving a telephone call from an off-Island telephone number requesting for customer payment over the phone or risk that their power service will be disconnected.

GPA customers have reported receiving the telephone calls to GPA’s Customer Services Call Center and the GPA Dispatch Trouble Desk.

GPA advises the public that GPA employees DO NOT initiate or make phone calls to customers to request for immediate payments over the telephone; nor threaten power service disconnection.

GPA further warns that calls have been received from a “Donald Roberts from GPA” from an off-island telephone number “011-888-728-9218” requesting payments and threatening disconnection of power services.

“Fraudulent telemarketers or scammers understand human nature and prey on our vulnerability, including the pressure to act immediately,” stated GPA General Manager John M. Benavente, P.E.  “The public should use every caution when contacted by anyone claiming to work for GPA and requesting payment or that their service will be disconnected if payment is not made immediately,” added Benavente.  “Be very cautious when dealing with unknown callers or persons claiming to represent GPA to collect payment and always report any unusual or unprofessional behavior to the authorities,” Benavente concluded.

# # # # #

Editor’s note:  Customers, may view this power outage information on GPA’s Facebook page.

July 2, 2019

Unscheduled Power Outage Notice In Progress - Talofofo Area all the way to Bear Rock, Inarajan

Re: Unscheduled Outage Notice
For Release: On Receipt
End Date: Tuesday, 02 July 2019 @ 2:00pm

Tuesday, 02 July 2019

The Guam Power Authority advises that there is an on-going, unscheduled power outage in progress:

Reported at 11:22a.m.
Cause/Reports:  Downed Power Line near the Surfside area
Estimated Time Of Outage:  Unknown at this time

The area(s) affected include:  Customers on the GPA P-261 circuit: From the Talofofo Area:  Talofofo village to Talofofo Bay to Malojloj Transfer Station to Dandan Road and all the way to Bear Rock, Inarajan.

GPA crews are enroute to assess the situation and work on power restoration.

# # # # #

Editor’s note:  Customers, may view this power outage information GPA’s Facebook page.

June 21, 2019


The Guam Power Authority has undertaken a pilot project with a local company utilizing drone technology to digitally map the Authority’s power lines, poles and other line hardware on the Island Wide Power System (IWPS).  Drone Optics is the local company under contract to help complete the digital mapping and imagery project for use within GPA’s geographic information system (GIS).

“Drone Optics recently completed digital mapping of power lines in Yigo,” stated Melinda C. Mafnas, P.E., Assistant General Manager of Operations, “Digital mapping operations take place during the daylight hours when visibility is greatest and only within the utility easement where our lines, poles and hardware are present.”

The data gathered will be used to help with maintenance forecasting, deployment of man power and equipment as well as thermal imaging for prioritization of line maintenance efforts.

“Drone Optics will continue their digital mapping project for areas of the South heading into late June through early July,” remarked Mafnas, “Drone Optics will be operating alongside roadways following all safety requirements. Furthermore, all Drone Optics employees will have their GPA issued contractor ID badges clearly displayed.”
# # # # #


The Guam Power Authority has completed its evaluation of bids for the new power plant. Participating bidders were informed last week of the results of the bid and the Authority is currently in the mandated bid protest period. The new power plant will be more efficient than existing base load units and close to major load centers in northern Guam.

Melinda C. Mafnas, P.E., Acting General Manager stated, “This new generation will quickly respond to renewable energy power intermittency issues increasing the capability of GPA’s grid to accommodate additional renewable energy. The plant will be designed as dual-fired, capable of using two kinds of fuel – Ultra Low Sulfur Diesel (ULSD) or Natural Gas (NG).”

Additionally, the new plant will process and use “grey water” from the nearby sewage treatment plant, greatly reducing the amount of treated wastewater flowing into the ocean and eliminating use of potable water from the aquifer. The new plant will also directly tie into major underground lines servicing the Guam Memorial Hospital, areas of Tumon, Harmon, Tamuning and the Guam International Airport. This enables quicker post-typhoon restoration.

Mafnas remarked, “GPA continues to move forward in the acquisition of the new plant to better serve our customers reliably and efficiently.”
# # # # #

June 14, 2019

Traffic Advisory for Southern Guam Streetlight Upgrade Replacement

Re:                              Streetlight Upgrade Replacement

For Release:               On Receipt

End Date:                  15 June 2019

The Guam Power Authority announces that line crews will be performing change out of existing HPS (High Pressure Sodium) lights to Light Emitting Diodes (LED) in the Southern areas:

Location:        Inarajan, Talofofo, Yona, Agat, Santa Rita

Date:               Friday, 14 June 19 through Saturday, 15 June 15

Time:              7 a.m. to 3:30 p.m.

Reason:         GPA Line Crews will be replacing existing streetlight with LED fixtures. Motorists are advised to proceed with caution in these work areas and road side crews

This traffic advisory is necessary as a safety precaution to contractor crews as work is completed.  Your patience and understanding is most appreciated.
# # # # #

June 5, 2019


The Guam Power Authority will begin the replacement of HPS streetlight fixtures with LED streetlight fixtures in Southern Villages as part of an ongoing cost savings initiative. GPA continues to improve energy efficiency and reduce operating and maintenance costs by upgrading the technology of existing streetlights from high pressure sodium (HPS) to LED streetlights.  Once completed, the LED streetlight replacement program is expected to save on fuel expenses by nearly $1 million annually and reduce annual maintenance costs by approximately $400,000. GPA has already changed out approximately 6,000 of the 16,000 public streetlights.

“GPA Crews will start the replacement of existing HPS lights within the seven southern villages of Agat, Santa Rita, Umatac, Malesso, Inarajan, Talofofo and Yona,” stated Melinda C. Mafnas, P.E., Assistant General Manager of Operations

Motorists traversing within these areas are cautioned to be aware of line crews working alongside utility easements and crossing streets to replace lighting fixtures.

“Crews will prioritize lighting along main routes and secondary roadways,” remarked Mafnas, “GPA will complete the LED streetlight replacement program in FY2020.”
# # # # #

May 28, 2019

Media Release 28 May 2019

FOR IMMEDIATE RELEASE                                         FOR MORE INFORMATION CONTACT
                                                                                        PATTI L. DIEGO
                                                                                        PROGRAM COORDINATOR III/ACTING PIO
28 MAY 2019                                                                PHONE NO.:  (671) 648-3226

TO REMAIN AT $0.154242/kWh

Tonight, on May 28, 2019, during a regular meeting of the Consolidated Commission on Utilities (CCU), Commissioners approved the Guam Power Authority’s recommendation to not make any adjustment to the current Levelized Energy Adjustment Clause (LEAC) or Fuel Recovery Surcharge on customers’ monthly energy statements.

“Our recommendation approved by the CCU reflects no adjustment at this time,” stated GPA General Manager John M. Benavente, P.E.   The next LEAC filing due to the Guam Public Utilities Commission (GPUC) is June 15, 2019. “During tonight’s meeting the CCU voted to adopt CCU Resolution 2019-07, which is to maintain the current LEAC rate at $0.154242/kWh for the period of August 2019 through January 2020. GPA customers will see the Fuel Recovery Charge on their customer energy statements remain stable during the next six month LEAC period,” explained Benavente. 

“GPA will continue to true-up fuel oil costs by maintaining current collections and dispatching of base load units.  Through the next LEAC period, GPA expects to manage its recovery of fuel expenses towards January 2020,” Benavente further remarked, “GPA continues to explore and evaluate opportunities to reduce operating costs; as well as dispatch the more efficient base load units to meet customer demand and reduce reliance on the peaking-type generator units,” concluded Benavente.

# # # # #

Editor’s note:  Customers, may view this information on GPA’s Facebook page.

May 8, 2019

GPA's Current LEAC Factor effective February 1, 2019 approved by PUC per Docket No. 19-07

GPA's Current LEAC Factor effective February 1, 2019 approved by PUC per Docket No. 19-07

Distribution level (Secondary Customers)                              $0.154242/kWh
Transmission level (Primary – 13.8 KV Customers)               $0.149579/kWh
Transmission level (Primary – 34.5 KV Customers)               $0.149148/kWh
Transmission level (Primary – 115KV Customers)                 $0.147312/kWh

March 27, 2019





March 26, 2019 • 6:30 pm • GCIC Building, 2nd Floor, Hagatna

April 3, 2019 • 7 pm • Dededo Senior Citizens Center

April 4, 2019 • 6 pm • Agat Community Center

Learn More

February 24, 2019

GPA Public Service Announcement - How Power Is Recovered After Tropical Storms and Typhoons

Post Typhoon Wutip GPA Plan of Action


                                                                                                         ART S. PEREZ
                                                                                                         COMMUNICATIONS MANAGER
24 FEBRUARY 2019                                                                      PHONE NO. 648-3000

Re:                                         PUBLIC INFORMATION FOR TYPHOON WUTIP/GPA CUSTOMERS
For Release:                       On Receipt
End Date:                            26 February 2019


The Guam Power Authority’s 24-hour Trouble Dispatch Desk telephone numbers are (671) 475-1472/3/4. 


With the passage of Typhoon Wutip, GPA has commenced its systematic plan for restoring power to vital community services and to all customers able to receive power.  Updated information about restoration will be provided regularly to all local media outlets, Homeland Security/Office of Civil Defense every 6-hours and updates posted on GPA’s Facebook page (www.facebook.com/GuamPowerAuthority).

GPA’s Trouble Dispatchers will be available to take calls from customers around-the-clock at (671) 475-1472/3/4; or via direct message on GPA’s Facebook page (www.facebook.com/GuamPowerAuthority).    If the phone lines are busy, continue trying. GPA Line crews will work outage trouble calls as long as it is safe to do so, but when storm conditions become dangerous, it will be necessary for crews to suspend work. If electric service is interrupted during the height of the storm, please do not call GPA at that time. Wait a reasonable time after the winds have subsided and the island returns to COR 1, before reporting any trouble. 

If you see a downed power line or sparking wires, stay away and call GPA’s Trouble Dispatch Desk or local authorities immediately. Warn others to keep clear of the fallen line(s) and avoid contact with trees, fences or anything else the line may be touching.

Prior to the arrival of the storm, customers who are reliant on power for medical issues should make arrangements to stay with family or friends with generator power for the duration of and following the storm.

Prior to the arrival of the storm, freezers and refrigerators should be turned to their coldest settings. The more frozen food there is in a freezer, the longer it will remain frozen. Plastic jugs filled with frozen water will also help maintain the cold temperature. Use tape to seal the freezer and make it as air-tight as possible. If electric service is interrupted, well-filled freezers will keep most foods frozen for two to three days if the door is kept closed.

After the passage of the storm, GPA crews are working 16-hour shifts, 24-7, to clear power lines and restore power.  Power service recovery after a storm is an extremely dangerous effort. If there is extensive damage to the island wide power system, electricity in some areas may not be restored for several days. Customers are asked to be please be patient and know that crews are working a systematic and safe plan of action to restore the greatest number of customers in the shortest possible time. Main power lines from substations will be cleared and repaired first, which will restore power to the maximum possible number of customers able to receive power. Following that, repair crews will go village by village street-by-street and home-by-home to restore individual service to all customers able to receive power.

Please do not make attempts to have line crews respond to individual requests, as it will only delay the overall restoration process.

After the passage of the Typhoon Wutip, customers should replace any blown fuses or reset any tripped breakers in their homes. If the line connecting the house to the distribution pole is damaged, call to report it to GPA Trouble Dispatch.  GPA’s Trouble Dispatch Desk phone system or via GPA’s Facebook page is the fastest, easiest way to report an outage. It’s not necessary to talk with a GPA representative.

As GPA crews make repairs to the island wide power system, it is important that customers make sure the electric facilities at their homes or businesses are intact. GPA cannot restore electricity wherever electric meter boxes or service entrance pipes on the side of a home or business are damaged. Customers are responsible for contacting a licensed electrician to have those repairs made, and obtain an inspection and clearance(s) from the Department of Public Works (DPW) first; and may then call GPA to have power restored.

It’s important for all residents and customers in a storm-damaged area to be keenly aware of potentially dangerous situations from downed power lines. Energized or ‘Live’ power lines can also be hidden, or may be making contact with fallen trees or fences. Even though the electricity to your home may still be off...treat every wire as if it was energized and potentially dangerous. Customers should also avoid piling any debris or trash on or around electric facilities, including pad mount transformers, poles or loose wires.

During extended outages, some customers may use portable generators at their homes or businesses. It’s very important to use all generators correctly. Do not use an extension cord to plug a generator into a household outlet. This can cause serious injury to you and/or restoration crews. Instead, only connect appliances directly to the generator. If you have any questions about the use of a generator, please refer to your operator’s manual that accompanied your generator. Customers using backup generators, please ensure your main breaker is in the open position to ensure safety of the GPA crews.

# # # # #