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September 14, 2021

Joint GPA and GWA Media Release Advisory- Data Center Services Interruption, September 18-29, 2021


 
ADVISORY TO THE PUBLIC –
GPA and GWA Online Services Interruption Notice – Undergoing Maintenance
8:00 a.m. Saturday, September 18, 2021 through
7:59 a.m. on Sunday, September 19, 2021






July 15, 2021

GPA Hagåtña Satellite Customer Service Office at Julale Temporarily Closed, as of 4:00 p.m. Thursday, 15 July 2021

Re: Temporary closure of GPA Julale Customer Services Lobby
For Release: On Receipt
End Date: Thursday, 15 July 2021 @ 5:00 p.m.
 
The Guam Power Authority announces:
 
JULALE CUSTOMER SERVICES LOBBY CLOSED
DUE TO HAGÅTÑA AREA WATER OUTAGE
 
As of 4:00 PM today, Thursday, July 15, 2021, GPA’s Hagåtña Satellite Customer Services Office located at the Julale Shopping Center is temporarily closed due to a water outage in the Hagåtña area.
 
GPA’s Hagåtña Satellite Customer Service Office at Julale will reopen for business tomorrow, Friday, 16 July 2021, from 08:00 a.m. to 5:00 p.m.
 
GPA customers may make a payment over the phone by calling GPA’s Pay by Phone at (671) 647-5787/8/9 Monday-Friday from 8 a.m. to 5 p.m.  Or calling an automated attendant via GPA’s Interactive Voice Response (IVR) line at (671) 648-3000 and/or 1(855) 977-2002 to make phone payments after hours.
 
We apologize for this unforeseen inconvenience caused to customers.
 
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Editor’s note: Customers, may view this lobby closure information on GPA’s Facebook page, and GPA Instagram.
 

May 20, 2021

GPA Media Release-Disconnections Resume 01 June 2021

 GPA Media Release-Disconnections Resume 01 June 2021






May 7, 2021

American Public Power Association Features GPA

We are pleased to announce that the American Public Power Association has published this article recognizing the Guam Power Association's new power plant and associated projects. Please click on the link below to read this story.

March 26, 2021

Telecommunications Outage Notice for: GPA Julale Customer Lobby, 26 March 2021 | 2:00 PM

Re: Unforeseen Telecommunications Outage
For Release: On Receipt
End Date: Friday, 26 March 2021 @ 4:00 PM
 
GPA ANNOUNCES TELECOMMUNICATION OUTAGE AT JULALE CUSTOMER LOBBY
 
As of 2:00 PM today, Friday, March 26, 2021, credit card payments and some customer services are temporarily unavailable due to a telecommunications outage at GPWA's Julale location.
 
The telecommunications provider is actively addressing the outage.
 
This outage does not affect GPA’s Fadian or Upper Tumon customer lobbies; online services at PayGPA.com, GPWA mobile pay app; or pay-by-phone services (647-5787).
 
We apologize for this unforeseen inconvenience caused to customers.
 
# # #
 
Editor’s note:
Customers, may view this Unforeseen Telecommuncations Outage information on GPA’s Facebook page, and GPA Instagram.